Returns & Refund Policy
Last Updated: March 5. 2025
At WHATAMIND, we stand by the quality of our products and want you to feel confident in your purchase. If you’re not completely satisfied, we offer a 1-Year Money-Back Guarantee to ensure you can try our products risk-free.
1. 1-Year Money-Back Guarantee
We believe in our products, and we want you to experience its benefits without worry. If you are unsatisfied for any reason, you have 365 days from the date of purchase to request a refund.
No Hassle. No Risk. Just let us know why it didn’t work for you, and we’ll process your refund.
2. Eligibility for Returns & Refunds
To qualify for a return or refund:
- Your request must be made within 365 days of purchase.
- You must provide proof of purchase (order number or receipt).
- Refunds apply only to your first purchase of Flow Frequency™ (to prevent abuse of our policy).
- If you purchased multiple bottles, we may ask you to return the unused bottles before processing a refund.
3. How to Request a Refund
To initiate a return or refund:
- Email us at [email protected] with your order details.
- Let us know why you’re requesting a refund (this helps us improve!).
- If required, return any unused product (we will provide return instructions).
Refunds are issued to the original payment method within 5-10 business days after approval.
4. Non-Refundable Items
- Final Sale Items: Promotional or discounted items are not eligible for refunds.
- Shipping Costs: We do not refund original or return shipping fees.
- Damaged or Lost Returns: If a return is required, we are not responsible for lost or damaged returns. Use a trackable shipping method when returning items.
5. Late or Missing Refunds
If you haven’t received your refund after 10 business days, please:
- Check your bank account – Some banks take longer to process refunds.
- Contact your credit card provider – Refunds may take time to reflect.
- Email us at [email protected] if the issue persists.
6. Changes to This Policy
WHATAMIND reserves the right to modify this policy at any time. Any changes will be posted on this page with an updated “Last Updated” date.
7. Need Help?
Email: [email protected]
We’re here to help and ensure you have the best experience possible with WHATAMIND Supplements!
